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Tag: strategy

Digital: It’s all about redesign, not business as usual

Our seminar on Redesigning public services: The strategic importance of digital wasn’t about digital tools, but a shift in mindset. But what does that mean in practice? Ena Lloyd reflects on what she learnt from the event. I’ve been heavily involved in developing and delivering the recent seminar on Digital as part of the Good Practice Exchange at the Wales Audit Office. For us as an organisation, digital transformation is a key strategic objective and priority, as well as a massive contributor to the Wellbeing of Future Generations Act. As… Read more Digital: It’s all about redesign, not business as usual

What Public Service Leaders can learn from ‘The Boss’ (aka Bruce Springsteen)

I’m sure several people reading this blog will possibly have raised eyebrows having read the title and are asking “What has Bruce Springsteen got to do with Public Service Leaders?” Recently, Bruce returned to Cardiff Millennium Stadium as he said he would, in his previous concert at the Stadium five years ago. So for starters, you could say he delivers on his promises. Moreover, I see him as a great leader, with great leadership traits, which he clearly demonstrated whilst carrying out his job. For instance, he clearly recognises the… Read more What Public Service Leaders can learn from ‘The Boss’ (aka Bruce Springsteen)

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