Tag Archives: localgovcamp

LocalGovCamp: Being the change you want to see

How are councils across the UK making the most of digital for their work? Dyfrig Williams attended LocalGovCamp to find out.

Over the weekend I went to my first LocalGovCamp in Birmingham, an unconference for local government across the UK, where attendees set the agenda by pitching ideas for discussions.

What is local government for?

The notes from Kelly Doonan's session

The notes from Kelly Doonan’s session

The most thought provoking discussion for me was in Kelly Doonan’s opening session, which asked “What is local government for?” A seemingly straightforward question, but with no easy answers. My takeaway from the session was that local government should be an enabler to help people make their local area a better place to live. What particularly fascinated me was that this chimes with Kelly’s team’s approach to their work. I’ve previously had a great Unmentoring conversation with Kelly about how an enabling mindset means that they’re helping people at Devon County Council to deliver better services. I’m going to steal Ghandhi’s wisdom and pass it off as my own here – this seems to be a great example of “being the change that you wish to see”. We can’t provide enabling services for citizens without applying the same approach to our work with our colleagues.

Gameification

Glen Ocsko’s session on Gameification allowed me to reflect on the work that we’re doing with Good Practice Wales and Bangor University on Behaviour Change, where we held a Festival in Bangor to share public service approaches. At the festival Professor John Parkinson looked at Gameful Design, and Professor James Intrilligator looked at Drinking, Games and Behaviour Change, which included a fascinating discussion on the Chimp Shop App that encourages people to drink less. It was great to compare and contrast this with approaches from the session. Nick Hill shared The Fun Theory’s work, who have lots of great examples of gameification that could be applied to encourage positive behaviour change.

Blockchain and government

Ingrid Koehler led the Blockchain and government session, which gave me a good chance to ponder what the emerging technology might mean for the Wales Audit Office’s Financial Audit work. It was amazing to think about how transactions could be tracked across government. We spoke about what a small, safe to fail pilot might look like (it’s well worth reading Chris Bolton’s post on Trojan Mice for more on this approach), where money raised from charges could be tracked so that you can see exactly what it was spent on. A potential new era for government financial transparency? But it could also be something more – Benjamin Taylor shared a fascinating link on building a democracy contract on the Blockchain, and what do the open processes mean for public trust? Ingrid shared this interesting report on what it might mean for government.

Why we hate the voluntary sector

Just to be clear, I don’t! But I attended this spikily titled discussion by Pauline Roche as I worked in the sector for eight years, and Huw Vaughan Thomas, the Auditor General for Wales, always talks about how public services won’t be delivered by any one sector in the future. It was fascinating to hear how a fear of lack of control leads to local authority services being kept in house, but also really interesting to hear how groups like Snow Angels could add expertise and value in crisis situations.

The best bit… the networking!

But the most useful part of the day was the opportunity to network and share ideas. It was great to meet new people who are doing great things, as well as finally meet people who I’ve spoken to online in my role (hello Albert Freeman!).

When I caught up with Kelly Doonan after the event for a chat, we spoke a bit about the potential for the Wales Audit Office to do our good practice work differently. Kelly told me about how immersing yourself in examples of alternative approaches can help you to understand how the nuts and bolts of particular approaches can be applied in complex environments.

Devon County Council visited a a user research company, Revealing Reality, to look at how they recruited candidates for a diary study. Participants received a hard copy A4 diary and a pack of stickers to represent different channels and devices. They were shown how to complete the diary, which involved putting in some personal details and then recording their media consumption for a week by writing in the diary and adding stickers. They were able to look at the diaries and ask questions about the techniques and the data.

Kelly also visited the DVLA in Swansea for a user research GDS Cross-Government Meet up, where speakers literally show you exactly how they are working – explaining in detail what software, tools and methods they are using and with pictures to show you what it looks like. You can attend a session and then go away and adapt the approach to meet your needs.

So all in all, LocalGovCamp was a great day. If you’re looking for something similar in Wales, GovCamp Cymru has been confirmed for the 24th of September. If you fancy meeting new people and developing new approaches, put the date in your diary and get involved! I’ll see you there!

LocalGovCamp: Bod y newid rydych chi am ei weld

Sut mae cynghorau ar draws y Deyrnas Unedig yn gwneud y fwyaf o ddulliau digidol ar gyfer eu gwaith? Aeth Dyfrig Williams i LocalGovCamp i ffeindio allan.

Dros y penwythnos fe wnes i fynd i Birmingham er mwyn mynd i LocalGovCamp am y tro cyntaf, sef anghynhadledd ar gyfer llywodraeth leol ar draws y Deyrnas Unedig, ble mae’r cynadleddwyr yn setio’r agenda drwy gynnig syniadau ar gyfer trafodaethau.

Beth yw diben llywodraeth leol?

Y nodiadau o sesiwn Kelly Doonan

Y nodiadau o sesiwn Kelly Doonan

I mi, dyma drafodaeth fwyaf defnyddiol yr anghynhadledd, ble wnaeth Kelly Doonan gofyn “Beth yw diben llywodraeth leol?” Mae’r cwestiwn yn ymddangos yn un syml, ond does yna ddim atebion hawdd. Y prif bwynt i mi oedd y dylai llywodraeth leol galluogi pobl i wneud eu hardal leol yn lle gwell i fyw. Beth wnaeth taro fi oedd bod hyn yn cyd-fynd â’r dull mae tîm Kelly yn rhoi ar waith. Cefais sgwrs Dadfentora wych gyda Kelly am sut mae meddylfryd o alluogi yn helpu pobl yng Nghyngor Sir Dyfnaint i ddarparu gwasanaethau gwell. Rydw i’n mynd i ddwyn doethineb Ghandhi fan hyn – mae’n enghraifft wych o “bod y newid rydych chi am ei weld”. Dydyn ni ddim yn gallu galluogi dinasyddion heb roi’r un ymagwedd ar waith gyda’n cydweithwyr.

Gemeiddio

Fe wnaeth sesiwn Glen Ocsko galluogi mi i fyfyrio ar y gwaith rydyn ni’n gwneud gydag Arfer Da Cymru a Phrifysgol Bangor ar Newid Ymddygiad, lle cynhaliom ŵyl ym Mangor i rannu dulliau rhwng gwasanaeth cyhoeddus. Yn yr ŵyl, fe edrychodd yr Athro John Parkinson ar ddylunio trwy gemeiddio, ac edrychodd yr Athro James Intrilligator ar Yfed, Gemau a Newid Ymddygiad, gan gynnwys trafodaeth ddifyr ar yr app ‘Chimp Shop’, sy’n annog pobl i yfed llai. Roedd e’n wych i gymharu a chyferbynnu’r rhain â dulliau eraill a gafodd ei gynnig yn y sesiwn. Rhannodd Nick Hill gwaith y Fun Theory, ac mae lot o enghreifftiau gwych o gemeiddio ar ei wefan.

Blockchain a llywodraeth

Cafodd y sesiwn yma ei arwain gan Ingrid Koehler. Fe wnaeth y gweithdy rhoi cyfle da i mi i fyfyrio dros beth y gallai Blockchain ei olygu ar gyfer gwaith archwilio ariannol Swyddfa Archwilio Cymru. Roedd e’n anhygoel i feddwl am sut allai’r arian cael ei dracio ar draws cyrff cyhoeddus. Siaradom hefyd am beth all prosiect bach sy’n ddiogel i fethu edrych fel (mae’n werth darllen blogbost Chris Bolton ar Lygod Trojan am fwy ar hyn), lle gellir gwylio sut mae’r arian a godir o daliadau yn cael eu gwario. Mae’n bosib felly byddai hyn yn gyfnod newydd ar gyfer tryloywder ariannol. Ond gallai hefyd fod yn rhywbeth mwy – rhannodd Benjamin Taylor dolen ddiddorol ar adeiladu contract democratiaeth ar y Blockchain, a hefyd beth fydd y prosesau agored yma yn ei olygu i ymddiriedaeth y cyhoedd? Rhannodd Ingrid adroddiad difyr am yr hyn y gallai Blockchain ei olygu i lywodraeth.

Pam ein bod ni’n casáu’r sector gwirfoddol

Rhaid i mi fod yn glir fan hyn – dydw i ddim! Ond fe wnes i fynd i’r sesiwn bryfoclyd yma gan Pauline Roche achos gweithiais i yn y sector am wyth mlynedd. Hefyd mae Archwilydd Cyffredinol Cymru, Huw Vaughan Thomas, wastad yn sôn am sut fydd gwasanaethau yn cael ei ddarparu gan fwy nag un sector yn y dyfodol. Roedd e’n hynod o ddiddorol i glywed am sut mae ofn diffyg rheolaeth yn cadw gwasanaethau o fewn y cyngor, a hefyd roedd e’n ddifyr i glywed am sut all grwpiau fel Snow Angels ychwanegu arbenigedd a gwerth mewn sefyllfaoedd brys.

Y darn gorau … rhwydweithio!

Ond y rhan fwyaf defnyddiol o’r dydd oedd y cyfle i rwydweithio a rhannu syniadau. Roedd e’n wych i gwrdd â phobl newydd sy’n gwneud pethau arbennig, yn ogystal â chwrdd â phobl rydw i wedi siarad gydag ar-lein (helo Albert Freeman!).

Daliais i fyny â Kelly Doonan am sgwrs ar ôl y digwyddiad, ble siaradom am y potensial i Swyddfa Archwilio Cymru i rannu arfer da mewn modd gwahanol. Soniodd Kelly am sut all gweithio mewn amgylchedd real eich helpu chi i ddeall sut y gall ymagweddau penodol cael ei roi ar waith mewn byd gwaith.

Fe wnaeth Cyngor Sir Dyfnaint ymweld â chwmni ymchwil defnyddwyr, sef Revealing Reality, i edrych ar recriwtio ymgeiswyr ar gyfer astudiaeth dyddiadur. Mae cyfranogwyr yn derbyn copi o ddyddiadur A4 a phecyn o sticeri i gynrychioli gwahanol sianeli a dyfeisiau. Dangoswyd iddynt sut i lenwi’r dyddiadur, gan gynnwys rhoi rhai manylion personol, ac yna cofnodi’r cyfryngau maen nhw’n cyrchu am wythnos drwy ysgrifennu ac ychwanegu sticeri. Roedden nhw’n gallu edrych ar y dyddiaduron a gofyn cwestiynau am y technegau a’r data.

Hefyd, ymwelodd Kelly â’r DVLA yn Abertawe er mwyn mynd i gyfarfod traws-lywodraethol Gwasanaeth Digidol Llywodraeth y Deyrnas Unedig, lle mae siaradwyr yn esbonio sut maen nhw’n gweithio. Maen nhw’n trafod y feddalwedd, offer a dulliau maen nhw’n defnyddio, ac wrth i chi mynd yn ôl i’ch swydd mae gennych y wybodaeth i addasu’r dull i gwrdd â’ch anghenion.

Felly ar y cyfan, roedd LocalGovCamp yn ddiwrnod gwych. Os oes ganddo’ch diddordeb mewn digwyddiad tebyg, mae GovCamp Cymru wedi cael ei gadarnhau ar gyfer y 24ain o fis Medi. Os oes ganddo’ch awydd i gyfarfod â phobl newydd ac i ddatblygu’ch dulliau gwaith, rhowch y dyddiad yn eich dyddiadur! Welai chi yno!

GovCamp Cymru

GovCamp Cymru

This year the Good Practice Exchange is supporting GovCamp Cymru, which is an unconference for people working in or with public services in Wales. The event aims to bring people together to discuss and improve public service development and delivery.

As the Good Practice Exchange exists to share public service knowledge and practice, this is an ideal event for us to get behind.

Having supported the NHS Hack Day in Cardiff, we’ve seen what happens first hand when you give people who are passionate about what they do the time and space to improve their work. There were lots of fantastic ideas developed during the weekend, including the use of iPads to chart eye movement, and better learning from quality improvement audits.

There have been some inspiring unconferences this year, with lots of useful resources coming from LocalGovCamp in particular. GovCamp Cymru is in a good position to build on some of the learning from this, as LocalGovCamp was sponsored by the Satori Lab, who are running the event. This Guardian article from Sarah Lay is fascinating reading – will the same key themes crop up in Wales?

Photo issued under a Creative Commons licence by Official BlackBerry Images (https://www.flickr.com/photos/blackberryimages/8032817785/)

Photo issued under a Creative Commons licence by Official BlackBerry Images

On the GovCamp Cymru explained webpage there’s a bit about how people might pitch sessions. I’ll get my thinking cap on and start thinking about issues that I’ve come across that may need tackling. I wonder whether anyone will put forward sessions on collaboration (as Glen Ockso blogged about for We Love Local Government) or digital tips for councillors (from Swansea’s own Dave McKenna) like in LocalGovCamp?

There are also some great blogs reflecting on the event, with a healthy debate going on as to how the event met the sector’s needs, from Phil Jewitt’s post on how central digital is to LocalGovCamp to Kate Bentham’s post on whether she should have attended. It’s great to see such an open, transparent and respectful approach to feedback and learning.

With austerity and numerous graphs of doom being bandied around, we’re constantly reminded that public services face challenges that they have never faced before. If public services have changing needs, then we can’t expect supporting events to stay the same either. This event comes at an important time then, and we’re really looking forward to working with you all to improve public services at GovCamp Cymru.

Dyfrig

GovCamp Cymru

GovCamp Cymru

Y blwyddyn yma bydd y Gyfnewidfa Arfer Da yn cefnogi GovCamp Cymru, sydd yn anghynhadledd i bobl sy’n gweithio mewn, neu gyda gwasanaethau cyhoeddus Cymreig. Nod y digwyddiad yw i dod â phobl at ei gilydd a gwella darpariaeth a datblygiad gwasanaethau cyhoeddus.

Mae’r Gyfnewidfa Arfer Da yn gweithio i rannu gwybodaeth ac arfer da yng ngwasanaeth cyhoeddus, felly mae hyn yn ddigwyddiad delfrydol i ni gefnogi.

Gan bod ni di cefnogi Diwrnod Hacio’r GIG yng Nghaerdydd, ni ‘di gweld beth sy’n digwydd ein hunain pan mae gan bobl sydd ‘da angerdd am eu gwaith yr amser a’r cyfle i’w wella. Cafodd lot o syniadau gwych eu datblygu yn ystod y penwythnos, gan gynnwys y defnydd o iPads i ganfod symudiad y llygaid, a gwella’r dysgu sy’n deillio o archwiliadau gwella ansawdd.

Mae ‘na anghynhadleddau ysbrydoledig wedi cael eu cynnal yn barod eleni, gyda lot o adnoddau defnyddiol yn dod o LocalGovCamp. Mae’r digwyddiad yma mewn sefyllfa da i adeiladu ar ychydig o’r dysgu ohono, achos cafodd LocalGovCamp ei noddi gan y Satori Lab, sy’n rhedeg GovCamp Cymru. Mae’r erthygl hon yn y Guardian am LocalGovCamp gan Sarah Lay yn werth darllen – a wneith yr un themâu allweddol amlygu eu hunain yng Nghymru?

Ffoto a gyhoeddwyd o dan drwydded Creative Commons gan Delweddau BlackBerry Swyddogol (https://www.flickr.com/photos/blackberryimages/8032817785/)

Ffoto a gyhoeddwyd o dan drwydded Creative Commons gan Delweddau BlackBerry Swyddogol

Ar dudalen Esbonio GovCamp Cymru, mae ‘na ychydig o wybodaeth am sut gallai pobl cynnig sesiynau. Fe wnai dechrau meddwl am faterion rydw i wedi dod ar draws yn fy ngwaith i. Tybed os fydd unrhyw un yn cyflwyno sesiynau ar gydweithio (fel wnaeth Glen Ockso blogio amdano i We Love Local Government) neu awgrymiadau digidol ar gyfer cynghorwyr (gan Dave McKenna o Abertawe) fel yn LocalGovCamp?

Mae ‘na hefyd ychydig o blogiau grêt yn myfyrio ar natur y digwyddiad, gyda dadl ddefnyddiol ynghylch sut mae’r digwyddiad yn diwallu anghenion y sector. Mae Phil Jewitt wedi ysgrifennu blogbost ar ’ba mor ganolog mae’r cyd-destun digidol i LocalGovCamp, ac mae Kate Bentham wedi pendroni amdano os ddylai hi ‘di mynd. Mae’n wych i weld ymagwedd mor agored, tryloyw a pharchus tuag at adborth a dysgu.

Gyda’r oes ‘ma o lymder a sawl “graph of doom”, ni’n cael ein hatgoffa’n gyson bod gwasanaethau cyhoeddus yn wynebu heriau anferth. Os oes rhaid i wasanaethau cyhoeddus newid i gwrdd â’u hanghenion, yna ni allwn ddisgwyl i ddigwyddiadau cynorthwyol i aros yr un fath chwaith. Mae’r digwyddiad yma’n digwydd ar adeg bwysig, ac rydym yn edrych ymlaen i weithio ‘da chi gyd i wella gwasanaethau cyhoeddus yn GovCamp Cymru.

Dyfrig