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Tag: Auditor General for Wales

The Good Practice Exchange work programme: What’s it all about?

Darllenwch y flogbost yn Gymraeg Over the past few years the Good Practice Team in the Wales Audit Office have held a series of seminars and webinars to support public service reform. Ena Lloyd and Bethan Smith look at our programme of events for this year. The Wales Audit Office created the Good Practice Team to bring together ideas and approaches to help public services improve. When we first started out, we used to get some quizzical looks! I guess it’s not something you would naturally associate with an Audit… Read more The Good Practice Exchange work programme: What’s it all about?

Llun o swigen siarad sy'n cysylltu pobl â chymylau, lluniau a dogfennau

The strategic importance of digital: a conference about culture change

What were the key messages from our recent events on digital? Kelly Doonan from Devon County Council reflects on the main learning points that she took away. On 13 September I… Read more The strategic importance of digital: a conference about culture change

Bara Brith Camp: Why trust is important to public services

Dyfrig Williams attended Bara Brith Camp to share learning from our Trust seminar. Here’s an overview from the discussion. At our Staff Trust seminar, Professor Searle used the definition of trust as being “a willingness to be vulnerable to the actions of another party based on the positive expectations that the other will act beneficially or at least not inflict harm, irrespective of any monitoring or control mechanism.” I found the facets of trust particularly useful: Ability – have they shown that they are competent at doing their job Benevolence… Read more Bara Brith Camp: Why trust is important to public services

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