Category Archives: Cymraeg

Episode 4: Behaviour Change Insiders

dave snowden

In Episode Four, Professor Dave Snowden explains his ‘Nudge Not Yank’ approach to behaviour change. Using narrative to identify where people are currently, their disposition to change and small nudges that will help then move. (2.45 – 8.15 mins)Andy Middleton talks about Minimum Viable Competency in key areas as a requirement for decision makers involved in trying to implement behaviour change as part of the Wellbeing of Future Generations Act. (8.20 – 21.10 mins)Professor Dave Snowden explains his Ritual Dissent Method.  Used to rapidly develop robust solutions that will stand up to examination in the real world. (21.15 – 27 mins). Listen below:

More details are available at the Wales Audit Office, Good Practice Exchange Podcast Page

Episode 3: Behaviour Change Insiders

episode 3

In Episode Three, Rachel Lilley from Aberystwyth University talks about changing how people think about energy use at home with Ymlaen Ceredigion. (1.43 – 9.20 mins). Then, Matt Stowe from Cartrefi Conwy explains the environmental improvements at Parc Peulwys Housing Estate, and how they changed behaviours and help gain a Keep Wales Tidy Green Flag award. (10.30 – 25.30 mins). Have a listen below:

Links to resources mentioned in the Podcast:

National Energy Action Cymru details of working with Ymlaen Ceredigion in partnership with Ceredigion County Council and Aberystwyth University including a link to a report from Rachel Lilley.

Parc Peuwlys Management Plan 2015-2020, produced by Cartrefi Conwy.  Report from BBC Wales on Parc Peulwys acheving the Keep Wales Tidy Green Flag award.

More details are available at the Wales Audit Office, Good Practice Exchange Podcast Page

Episode 2: Behaviour Change Insiders

wee wheel.PNG

In Episode Two, we speak to Chris Subbe, who explains the ‘Wee Wheel’ (pictured), introduced to reduce acute kidney injury for hospital patients (1.45 – 7.30 mins). Then, Olwen Williams speaks on the ‘Test no Talk’ approach to improve sexual health screening (8.00 – 21.30 mins). Have a listen below:

Links to resources mentioned in the podcast:

Chris Subbe blog, An audible patient voiceand 1000 Lives Wee Wheel page

1000 Lives Compendium of Outpatient Improvement, report by Olwen Williams on : Self triage innovation in sexual health services – Test no Talk.

 More details at the Wales Audit Office, Good Practice Exchange Podcast Page.

Episode 1: Behaviour Change Insiders

episode1

In Episode One, we speak with Rupert Moon, on working with rugby players at Rugby Gogledd Cymru to develop behaviours that went beyond the playing field (01.30 – 15.20 mins). Then, Professor Judy Hutchings talks to us about the KiVa anti-bullying programme in schools. Learning from Finland on how taking a whole school approach can change behaviours and reduce bullying (15.25 – 27.10 mins). Have a listen below:
square_bci

More details about the podcasts are available on our Behaviour Change Insiders Podcast Page.

Links to resources mentioned:

Wales Audit Office, Good Practice Exchange Podcast Page.

Bangor University KiVa Programme

Rupert Moon on sport and improving well being

Episode 3: Behaviour Change Insiders

episode 3

In Episode Three, Rachel Lilley from Aberystwyth University talks about changing how people think about energy use at home with Ymlaen Ceredigion. (1.43 – 9.20 mins). Then, Matt Stowe from Cartrefi Conwy explains the environmental improvements at Parc Peulwys Housing Estate, and how they changed behaviours and help gain a Keep Wales Tidy Green Flag award. (10.30 – 25.30 mins). Have a listen below:

Links to resources mentioned in the Podcast:

National Energy Action Cymru details of working with Ymlaen Ceredigion in partnership with Ceredigion County Council and Aberystwyth University including a link to a report from Rachel Lilley.

Parc Peuwlys Management Plan 2015-2020, produced by Cartrefi Conwy.  Report from BBC Wales on Parc Peulwys acheving the Keep Wales Tidy Green Flag award.

More details are available at the Wales Audit Office, Good Practice Exchange Podcast Page

Episode 7: Behaviour Change Insiders

In this final, concluding episode of the Behaviour Change Insiders podcast series, Chris  meets with Clover Rodriguez from the Welsh Local Government Association, to talk about the key findings and messages to take home from the Behaviour Change Festivals.

This episode is ideal if you would like to hear a short summary about Behaviour Change science, whilst also hearing directly from Chris about the running of the events and shaping the programme.

BCI_iTunes

We’d love to hear your feedback on the podcasts, as this was a pilot project for us. We’re really enthusiastic about new ways of reaching out and sharing the learning. We would love to hear if you’ve learnt something new from these podcasts.

Episode 5: Behaviour Change Insiders

barod.png

In Episode Five, Barod challenged us to “Swansea’s Got Jargon Busters”. This was run by Barod at the Swansea Behaviour Change Festival. The aim was to change behaviour around how people communicate, by getting them to take part in a game show where you get ‘buzzed out’ for using jargon. This podcast has four parts:

Part 1: Alan from Barod explains how Jargon Busters was developed;

Part 2: Alan and Simon from Barod take Chris from the Good Practice Exchange through an example of Jargon Busters (Chris doesn’t do very well);

Part 3: Anne from Barod talks about the evaluation of Jargon Busters and the impact on the behaviour of the people she spoke to,

Part 4: Ena from the Good Practice Exchange talks about how the experience of Jargon Busters changed her behaviour.

Useful Links:

The Barod website: www.barod.org

Easy Read version of the Social Services and Well-being (Wales) Act 2014

A blog post on the Party Blowers workshop that Barod ran at a Good Practice Exchange event in Cardiff

Circular Economy in Wales

circular economyThe Good Practice Exchange is always looking out for innovation and interesting ways of working, so when we found out about the Circular Economy Research Group’s work, we were keen to share.

Dr Gavin Bunting is an Associate Professor and Deputy Director for Innovation and Engagement in the College of Engineering at Swansea University He has written a blog ahead of the RCE Cymru ‘Good To Share’ event we are working in partnership with, to be held in Bangor and Cardiff.

The group has been involved in some really interesting research on how we can reduce waste in Wales, and create a circular economy, which could see Wales benefiting by £2 billion a year. It’s ideas like this that are going to shape Wales for future generations, with sustainable development at the heart of their work. Have a read of his blog below to learn how the Circular Economy Research and Innovation Group for Wales have worked collaboratively, making strides towards achieving the goals of the Well-Being of Future Generations (Wales) Act 2015


The UK generates 200 million tonnes of waste ever year with almost a quarter of that going to landfill, whilst many of the resources needed for critical applications such as power generation, communications and medical equipment are becoming more scarce.

In addition, most of us have come across the scenario where it’s cheaper to buy a new printer, washing machine, phone, etc than it is to repair or upgrade it. Why should this be the case?

One solution to tackle this excess waste and obsolescence is to move to a circular economy where products are designed:

  • To last longer
  • To be upgraded, repaired and re-used
  • To enable easy recovery and recycling of constituent materials they contain at the end of the product’s life

The potential economic benefits to Wales of operating a circular economy have been estimated by the Ellen MacArthur Foundation and the Waste & Resources Action Programme (WRAP) to be £2bn annually, for the two sectors of: medium-lived complex goods, e.g. automobile, electronic equipment and machinery; and fast moving consumer goods, e.g. food and beverages, clothing and personal care.

Moving towards a circular economy requires a multi-disciplinary approach, encompassing research and innovation into areas such as: designing products for refurbishment and re-use; developing new materials and extracting useful resources from natural materials; developing new business models that incentivise the manufacturer to design a product for longevity; and investigating how can we communicate the opportunities and challenge perceptions of circular economy.

We have a lot of this expertise in Welsh universities and by working together we can address circular economy challenges. I therefore worked with with colleagues in the Higher Education for Future Generations Group, Wales, the Regional Centre of Expertise (RCE) Wales, the Welsh Government and Swansea University to set up the ‘Circular Economy Research and Innovation Group for Wales’.

I therefore worked with with colleagues in the Higher Education for Future Generations Group, Wales, the Regional Centre of Expertise (RCE) Wales, the Welsh Government and Swansea University to set up the ‘Circular Economy Research and Innovation Group for Wales’.

The proposed aim of the group is to connect complementary expertise and experiences to facilitate circular economy innovation and research in Wales, achieved through the following objectives:

  • Provide a forum to share good practice and facilitate knowledge exchange between academia, business and policy makers.
  • Through collaboration, increase circular economy research capacity in Welsh institutions.
  • Engage with industry to develop industry led research.
  • Provide evidence to inform Government policy and programmes.
  • Develop an online forum to facilitate exchange of good practice, funding opportunities, news and events.
  • Showcase the network’s circular economy outputs internationally, thus supporting the development of international partnerships.
  • Collaborate on curriculum development and training.
  • Work with the Global Regional Centre of Expertise (RCE) network (acknowledged by the United Nations University) to share learning and good practice at regional, national and international levels.

I chaired the inaugural meeting of the group on the 8th June, where we had representatives from: Aberystwyth, Bangor, Cardiff, South Wales, Swansea, and Trinity Saint David universities. Dr Andy Rees, Head of Waste, Welsh Government, set the scene providing some useful statistics and outlining Welsh Government policy instruments for innovation in the circular economy.

It was a productive meeting, where we discussed ideas on how we could collaborate on research, teaching, knowledge transfer and informing government policy. When it came to research it was thought that that we shouldn’t just focus on circular economy specific calls for research funding – there are opportunities for circular economy to add novelty to a wide range of research areas. It was also highlighted that we need to look at how we improve communication of the circular economy to industry and public in order to encourage innovation and change. In particular, linking to competitiveness when communicating with industry is important, as well as focusing on sectors important to the Welsh economy.  The British Standard for Circular Economy, BS-8001, could provide a useful lever to engage with companies and existing academia-industry networks such as ASTUTE can provide an established route for knowledge transfer.

A core aim of the group is to encourage collaboration; this will initially be facilitated by providing a directory of expertise, so members can easily identify potential collaborators for research. In addition, we will also set up a regular email bulletin and a forum for members to discuss areas of interest. To keep a group such as this working needs good secretariat support, which Ann Stevenson from Cardiff University, has kindly offered to provide.

Moving forward, we will hold another meeting of the group in the autumn and will run sessions at the RCE Cymru Conference on the 8th November 2018, in Cardiff, where we hope to have some inspirational and productive discussions.
dr gavin.jpg

If you are interested in being part of the Group, or would like to find out more please contact Dr Gavin Bunting on g.t.m.bunting@swansea.ac.uk, 01792 602802.

 

 

 

 

How ambitious could you be?

data_speechAlice Turner @YLabWales has blogged for us following our latest Digital seminar ‘Inspiring public services to deliver independence and wellbeing through digital ambition’. Read on to find out more about her experience of the day and how Y Lab can help support you if you were inspired by our event…

We spent the morning at #WAODigital18, learning and sharing from organisations in Wales that want to bring more digital innovation to their delivery of public services.

Shirley Ayres @shirleyayres from Connected Care Network said ‘No one sector has all the answers to the wicked problems. Public services should be leading the way.’

It was inspiring to hear stories and examples from different sectors, with lots of common challenges identified. As Shirley said, this is the start of the journey, so what is the next step?

Y Lab is the public services innovation lab for Wales – we develop capacity for innovation, support new ideas and research how and why public services innovation happens.

If you were inspired by the seminar and left full of ideas, we are currently accepting applications to Innovate to Save, a £5.8m programme of blended finance and tailored support to organisations that want to try something new.

Over the last year, we have supported eight organisations (including Innovate Trust, who were part of the plenary panel speakers and presented a workshop at the event) to test and research their idea to see if it worked. The next stage for those projects is now underway, with an interest-free loan to scale and implement their idea.

What would you try? If you have an idea that might create cashable savings and deliver better services, we encourage you to get in touch and talk to us about it. Come along to a talk and see what else is out there. The programme is open to all organisations delivering a public service, including local government and third sector organisations. How ambitious could you be?

In June and July, we are hosting a number of free talks aross Wales from innovators including Futuregov, Behavioural Insights Team, Welsh Government and Citymart, who will demonstrate and explore best practice and new developments in the delivery of public services. Why not join us?

Adverse Childhood Experiences: Knowledge is Power

The ACE Support Hub @acehubwales has blogged for us ahead of our ACEs: Small Steps, Big Change webinar on June 12th 2018.

Wales has big ambitions to become a world leader in tackling, mitigating and preventing Adverse Childhood Experiences (ACEs). To achieve this, we must all be aware of ACEs, what they mean for us as individuals and everyone around us, and understanding our unique role in tackling them, both in our professional and personal lives.

The Resilience film tells us: “Once you give people the information, they will find creative solutions,” and we’ve already seen this start to happen in the way that some organisations in Wales have responded to learning about ACEs, changing ways of working to become ACE informed. For example, focusing on relationships, and people, not process.

The ACE Support Hub has co-produced a Skills and Knowledge Framework that will help all of us in Wales to understand our part in tackling and preventing ACEs. It will help us to challenge ourselves to think, “What can I do differently?”, and recognise what we’re already doing. The framework relates to everyone, not just frontline workers and practitioners supporting people affected by trauma, to recognise that the impact of ACEs is widespread and affects people at all ages, across all walks of life.

The Framework isn’t yet finalised, and The ACE Support Hub has collated feedback through engagement sessions with professionals across Wales. The feedback has been varied; with some thinking it’s great, and others who are familiar with the concepts. The Hub is now looking to combine it within existing frameworks.

We know that just having training alone doesn’t mean that change will happen. The ACE Skills and Knowledge Framework will underpin activity by describing the knowledge and skills required by individuals, and their organisations, to create the environment for change.

So, what does it mean to be ACE-informed?

ACE-informed individuals build relationships with people, looking beyond symptoms and behaviours and demonstrate kindness, compassion and understanding. They recognise indicators of ACEs throughout the life course, knowing that it’s about “What’s happened to you?” rather than the “What’s ‘wrong’ with you?” They understand that behaviour is communication, we need to take time understand this rather than blaming them for their behaviour. They appropriately support, signpost or safeguard. They use a psychologically informed approach when supporting people; they explore what is important to that person and what support would help them build on their strengths, skills and resources.

ACE-skilled people are reflective practitioners and demonstrate their own role in tackling ACEs. They identify and access as necessary their own support mechanisms and contribute to continuous improvement in relation to their own practice.

The draft ACE Skills and Knowledge Framework sets out the knowledge and skills for three levels of the workforce.

  • The ‘ACE-Informed’ level describes universal knowledge and skills which underpins everything else. ACE-Informed people understand what ACEs are and know the impact they have throughout life. They understand how to communicate effectively and know when they need to seek advice and support.
  • The ‘ACE-Skilled’ level described applied knowledge and skills. ACE-Skilled people are ACE-Informed and have more detailed and comprehensive knowledge and skills around understanding the impact of ACEs. They can critically appraise issues and use skills and knowledge to support people.
  • The ‘Influencers’ level describes principles for developing and sustaining organisational culture and systemic support that enables informed and skilled people to flourish and give their best. ACE-Influencers are people with a leadership and/or a strategic role. They are ACE-Informed, enable others to become ACE-Informed and ACE-Skilled and ensure appropriate workforce support is available and accessed. They ensure an ACE-informed approach to managing services and teams. Most importantly, they set the culture that acknowledges ACEs as a common, systemic issue requiring a quality response.

SK Framework V1a

The ACE Support Hub is looking for opportunities to pilot the Framework within organisations in Wales. Please contact Kelly McFadyen if you are interested in being involved in this work.