Tackling Inequalities

Since its launch in 2012 Sport Wales has invested £4million of National Lottery funding over two phases of its Calls4Action programme in 21 separate projects.  It has demonstrated exemplar practice through innovative partnerships to achieve participation by hard to reach groups. Carwyn Young – Sport Wales’s lead officer for Calls4Action provides his personal perspective on […]

Building Resilient Communities: Mind the Gap

Charlotte Waite @charlotwaite from the ACE Support Hub @acehubwales has blogged for us ahead of our Building Resilient Communities Event.  She is challenging herself, and all of us, to be someone who contributes to resilient communities, which is very different from DOING resilient communities. At a lovely lefty festival I had the privilege to be […]

It’s good to talk – Universities joining forces to put the Well-being of Future Generations Act into practice

Part of the role of the Good Practice Exchange team is to build relationships with a wide range of organisations and to share some innovative or interesting knowledge. We have been working with the Higher Education Future Generations Group (HEFGG) for a few years now.  They are very keen to work collaboratively with the wider […]

How ambitious could your organisation be in using technology to deliver better public services?

Paul Taylor @PaulBromford, from Bromford Housing, has blogged for us ahead of our ‘Inspiring public services to deliver independence and well-being through digital ambition’ seminar on 5 and 14 June. Read on to find out more about digital change, the cultural barriers and breaking free from the shackles… We live in exceptional times. For £50 […]

Moving from outputs to outcomes

Mark Jeffs @markjeffs75, from the Wales Audit Office, has blogged for us ahead of our Moving from outputs to outcomes webinar on May 16.  Read on to find out more about what matters, rearranging the deckchairs and evil kittens… Everybody loves outcomes.  We all want them. Well – we want good ones at least.  So […]

Housing Festival: Fishbowls, failure and complexity

Darllenwch y flogbost yn Gymraeg The Chartered Institute of Housing recently held the Housing Festival, which was billed as a new type of event to share new ways of working. Dyfrig Williams shares what he learnt below. Recently, I’ve been working with the Chartered Institute of Housing to share learning from their Frontline Futures work […]

How coaching can support better frontline decision making

Darllenwch y flogbost yn Gymraeg How can coaching help frontline staff to make better decisions? Dyfrig Williams met with Owain Israel from Charter Housing to learn about how they’re helping staff to take ownership of complaints. Having blogged about the Frontline Futures programme and the learning that can be drawn from it for frequent users […]

Making savings and planning ahead

In the following blog, the Wales Audit Office’s Local Government Manager Jeremy Evans talks about how savings planning plays a vital role in supporting council financial resilience, following the release of the Auditor General for Wales’ report Savings Planning in Councils in Wales. Effective savings planning is critical for the effective stewardship of public money […]

Is ‘common sense’ more useful than ‘process and the rule book’ for taking well managed risks?

Darllenwch y flogbost yn Gymraeg The Good Practice Exchange held a pilot seminar on how you manage risks around organisation change, service transformation and innovation. In this post, Chris Bolton looks at what people use to help them make decisions about risk. This is the second in a series of posts following a pilot session […]