Risky business?

Effective use of Information Technology

After every seminar we commit to getting information sent out to participants as quickly as possible so that we can make the most from the momentum gathered from the event. So last week we created a Pinterest board of our Information Technology Shared Learning Seminar, used Storify to collate social media contributions to the event, uploaded interviews with presenters on to Vimeo and we sent out emails with the outputs from the seminars.

In the North Wales seminar, there was a bit of excitement when the Auditor General for Wales encouraged attendees to take well-planned risks.

18. Risk Taking

We circulated this message by email to participants so that they could encourage improvement in their organisations.

This message isn’t just confined to IT though. The Auditor General also had this to say at our Working Across the Generations shared learning seminar:

The Wales Audit Office is hosting this seminar as part of its commitment to support knowledge exchange and bring global practices and experience to Wales. I regard promoting new and innovative approaches as fully in line with our role to provide assurance and promote improvement in public services to benefit the people of Wales. Public services have a duty to keep changing in line with the environment in which they operate and to be well-informed and responsible risk takers. I have therefore made a firm commitment to follow up the well-received work we have already done in promoting the dissemination and adaptation of good practice through an even greater emphasis on shared learning.

The role of the Good Practice Exchange is to share the Auditor General’s message along with other interesting or new approaches to public service delivery. We recognise that people are dealing with similar issues, and we want to share how an organisation has managed an issue and encourage other organisations to think about if it would work for them by adapting the approach to suit their needs.

What it means in reality that lots of the leg work will have already been done and by sharing this knowledge other organisations can benefit in a number of ways. We feel this is vital, because the most needs to be made of every opportunity in a time of diminishing resources.

It’s best to give the final word to the Auditor General himself, who reinforced this message on risk taking on Twitter at the Wales Audit Office’s External Stakeholders seminar.

Risky business?

–      Dyfrig

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